Application

Technical Customer Success

Help us bridge the gap between complex neural networks and intuitive user experiences. We are looking for an engineer who thrives at the intersection of LLM orchestration and high-performance web architecture.

Remote/APAC
$65k - $90k
Technical Customer Success

About the Role

As a Technical Customer Success Specialist, you will ensure our customers succeed with our AI platform. You will bridge technical support, onboarding, and long term customer relationships.

You will be the voice of our users inside the company.

What You Will Do

  • Onboard new customers
  • Provide technical guidance
  • Troubleshoot integration issues
  • Create support documentation
  • Monitor customer usage
  • Collect feedback for product teams

Your Professional Profile

  • Experience in SaaS support or success roles
  • Technical understanding of APIs and AI tools
  • Strong communication skills
  • Customer focused mindset
  • Problem solving ability

Why Join Us

  • Work with global customers
  • Remote first culture
  • Training and development programs
  • Performance based growth
  • Supportive team environment
Why Motion Genie SaaS?
Remote Excellence

Fully distributed team with high-bandwidth communication and annual global retreats.

Unlimited Innovation

Weekly "Hack Hours" where you can work on any AI project of your choice.

Modern Workspace

Need a new setup? We provide a $3,000 home-office budget for every new hire.

Future Wealth

Competitive salary + high-upside equity packages in a fast-growing SaaS leader.

Apply Here
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